{"id":46667,"date":"2021-10-13T11:38:10","date_gmt":"2021-10-13T08:38:10","guid":{"rendered":"https:\/\/2022.gpec.ro\/happening\/delivering-happiness-ce-isi-doresc-clientii-si-cum-scalezi-business-ul-e-commerce-in-contexul-actual\/"},"modified":"2022-05-29T15:27:04","modified_gmt":"2022-05-29T12:27:04","slug":"delivering-happiness-what-do-customers-want-and-how-to-scale-your-e-commerce-business","status":"publish","type":"happening","link":"https:\/\/2022.gpec.ro\/en\/happening\/delivering-happiness-what-do-customers-want-and-how-to-scale-your-e-commerce-business\/","title":{"rendered":"Delivering Happiness: What do customers want and how do you scale your e-commerce business in the current context?"},"content":{"rendered":"<p>The current situation does not sound very optimistic for the whole economy: price increases, inflation, persistence of supply chain issues, rising fuel prices and their cascading effects, the economic consequences of the war in Ukraine.<\/p>\n<p>But as in any crisis situation, opportunities are born and the online commerce in Romania is a growing market that allows development even in times when traditional retail is affected. So how do you grow as an online shop in the current context and, most importantly, what do you need to do to meet the needs of your increasingly demanding customers?<\/p>\n<ul>\n<li>The latest e-commerce market figures for the first 5 months of this year<\/li>\n<li>Courier and fulfillment companies&#8217; predictions for the end of 2022<\/li>\n<li>Changes in consumer behavior: what do end customers want from online shops?<\/li>\n<li>Growth opportunities for e-commerce businesses in the current context<\/li>\n<li>Logistics processes automations for cost optimization and happy customers<\/li>\n<\/ul>\n<p>These are just some of the topics will be discussed along with the representatives of the most important courier and fulfillment companies in Romania.<\/p>\n<p><strong>Guests<\/strong>: <strong>Bogdan Colceriu<\/strong> (CEO Frisbo), <strong>C\u0103t\u0103lin Maftei<\/strong> (Founder C-Solution), <strong>Adrian Mihai<\/strong> (CEO FAN Courier), <strong>Lucian Baltaru<\/strong> (CEO Sameday), <strong>Mircea Stan<\/strong> (CEO &amp; Founder Postis), <strong>Alexandr Jealascov<\/strong> (CEO Packeta Rom\u00e2nia).<\/p>\n<p><strong>Host: Andrei Radu<\/strong> (CEO &amp; Founder GPeC)<\/p>\n<div class=\"agendaSpeaker sp-many\">\n<div class=\"grup-spk w-auto\">\n<p><a href=\"https:\/\/2022.gpec.ro\/en\/speakeri\/bogdan-colceriu\/\"><img decoding=\"async\" src=\"https:\/\/2022.gpec.ro\/wp-content\/uploads\/2021\/05\/Bogdan-Colceriu--scaled-e1620208460936.jpg\" width=\"100\" \/><\/a><\/p>\n<h4 class=\"mb-0\">Bogdan Colceriu<\/h4>\n<p class=\"mb-0\">CEO Frisbo<\/p>\n<\/div>\n<div class=\"grup-spk w-auto\">\n<p><a href=\"https:\/\/2022.gpec.ro\/en\/speakeri\/catalin-maftei\/\"><img decoding=\"async\" src=\"https:\/\/2022.gpec.ro\/wp-content\/uploads\/2021\/02\/Catalin-Maftei.jpg\" width=\"100\" \/><\/a><\/p>\n<h4 class=\"mb-0\">C\u0103t\u0103lin Maftei<\/h4>\n<p class=\"mb-0\">Founder C Solution<\/p>\n<\/div>\n<div class=\"grup-spk w-auto\">\n<p><a href=\"https:\/\/2022.gpec.ro\/en\/speakeri\/adrian-mihai\/\"><img decoding=\"async\" src=\"https:\/\/2022.gpec.ro\/wp-content\/uploads\/2020\/09\/Adrian_Mihai.jpg\" width=\"100\" \/><\/a><\/p>\n<h4 class=\"mb-0\">Adrian Mihai<\/h4>\n<p class=\"mb-0\">CEO FAN Courier<\/p>\n<\/div>\n<div class=\"grup-spk w-auto\">\n<p><a href=\"https:\/\/2022.gpec.ro\/en\/speakeri\/lucian-baltaru\/\"><img decoding=\"async\" src=\"https:\/\/2022.gpec.ro\/wp-content\/uploads\/2021\/05\/Lucian-Baltaru.png\" width=\"100\" \/><\/a><\/p>\n<h4 class=\"mb-0\">Lucian Baltaru<\/h4>\n<p class=\"mb-0\">CEO Sameday<\/p>\n<\/div>\n<div class=\"grup-spk w-auto\">\n<p><a href=\"https:\/\/2022.gpec.ro\/en\/speakeri\/mircea-stan\/\"><img decoding=\"async\" src=\"https:\/\/2022.gpec.ro\/wp-content\/uploads\/2021\/01\/Mircea_Stan-scaled-e1620208763892.jpg\" width=\"100\" \/><\/a><\/p>\n<h4 class=\"mb-0\">Mircea Stan<\/h4>\n<p class=\"mb-0\">CEO &amp; Founder Postis<\/p>\n<\/div>\n<div class=\"grup-spk w-auto\">\n<p><a href=\"https:\/\/2022.gpec.ro\/en\/speakeri\/alexandr-jeleascov\/\"><img decoding=\"async\" src=\"https:\/\/2022.gpec.ro\/wp-content\/uploads\/2022\/05\/Alexandr_CEO-Packeta-Romania.jpg\" width=\"100\" \/><\/a><\/p>\n<h4 class=\"mb-0\">Alexandr Jeleascov<\/h4>\n<p class=\"mb-0\">Managing Director Packeta Romania\n<\/p>\n<\/div>\n<div class=\"grup-spk w-auto sp-host\">\n<p><a href=\"https:\/\/2022.gpec.ro\/en\/speakeri\/andrei-radu\/\"><img decoding=\"async\" src=\"https:\/\/2022.gpec.ro\/wp-content\/uploads\/2020\/01\/Andrei-Radu-GPeC.jpg\" width=\"100\" \/><\/a><\/p>\n<h4 class=\"mb-0\">Andrei Radu &#8211; HOST<\/h4>\n<p class=\"mb-0\">CEO &amp; Founder GPeC<\/p>\n<\/div>\n<\/div>\n","protected":false},"featured_media":0,"menu_order":49,"template":"","product_cat":[183],"acf":[],"_links":{"self":[{"href":"https:\/\/2022.gpec.ro\/en\/wp-json\/wp\/v2\/happening\/46667"}],"collection":[{"href":"https:\/\/2022.gpec.ro\/en\/wp-json\/wp\/v2\/happening"}],"about":[{"href":"https:\/\/2022.gpec.ro\/en\/wp-json\/wp\/v2\/types\/happening"}],"version-history":[{"count":0,"href":"https:\/\/2022.gpec.ro\/en\/wp-json\/wp\/v2\/happening\/46667\/revisions"}],"wp:attachment":[{"href":"https:\/\/2022.gpec.ro\/en\/wp-json\/wp\/v2\/media?parent=46667"}],"wp:term":[{"taxonomy":"product_cat","embeddable":true,"href":"https:\/\/2022.gpec.ro\/en\/wp-json\/wp\/v2\/product_cat?post=46667"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}