Delivering Happiness: What do customers want and how do you scale your e-commerce business in the current context?

The current situation does not sound very optimistic for the whole economy: price increases, inflation, persistence of supply chain issues, rising fuel prices and their cascading effects, the economic consequences of the war in Ukraine.

But as in any crisis situation, opportunities are born and the online commerce in Romania is a growing market that allows development even in times when traditional retail is affected. So how do you grow as an online shop in the current context and, most importantly, what do you need to do to meet the needs of your increasingly demanding customers?

  • The latest e-commerce market figures for the first 5 months of this year
  • Courier and fulfillment companies’ predictions for the end of 2022
  • Changes in consumer behavior: what do end customers want from online shops?
  • Growth opportunities for e-commerce businesses in the current context
  • Logistics processes automations for cost optimization and happy customers

These are just some of the topics will be discussed along with the representatives of the most important courier and fulfillment companies in Romania.

Guests: Bogdan Colceriu (CEO Frisbo), Cătălin Maftei (Founder C-Solution), Adrian Mihai (CEO FAN Courier), Lucian Baltaru (CEO Sameday), Mircea Stan (CEO & Founder Postis), Alexandr Jealascov (CEO Packeta România).

Host: Andrei Radu (CEO & Founder GPeC)

Bogdan Colceriu

CEO Frisbo

Cătălin Maftei

Founder C Solution

Adrian Mihai

CEO FAN Courier

Lucian Baltaru

CEO Sameday

Mircea Stan

CEO & Founder Postis

Alexandr Jeleascov

Managing Director Packeta Romania

Andrei Radu – HOST

CEO & Founder GPeC